Global Institute for IT Management

Establishing and Enriching Client Relationships - 300

Management consultants must become trusted advisors to senior IT and non-IT client executives to help them address critical client business problems and get their buy-in on how to address these issues and opportunities in a way that ensures business value generation. This requires not merely the initiation and development of sustainable contractual relationships, but the establishment of trusted and valued relationships that enrich the client’s perceptions of the consultant’s value as well as the nature of their own business and potential for transformation.